You have made a considerable investment in data protection. Now capitalize on your effort. Cloutility enables a modernized delivery of IBM Storage Protect, Storage Protect Plus and Rubrik as a service with a number of capabilities.
Cloutility includes a number of self-service tools to provide you with everything you need for a successful private or hybrid cloud implementation.
Through the easy-to-operate Cloutility web-portal user interface (UI) your end users get access to self-service features. Through role-based user management you assign the appropriate privileges and your users are ready to sign in. Cloutility supports both single-sign-on (SSO) and 2-factor-authentication (2FA). In a managed service provider setup examples of end users with access to self-service are internal administrators, internal finance operators, external partner administrators and end client users (could be read-only users).
Show more Show lessThe built-in secure multi-tenant model allows you to reflect any organization of business units in a tree structure and any distribution model needed. As an example you can add a distributor who gets a login to add his reseller network. The resellers can log in to add their end customers. Each of the end customers can login to see status, alerts and usage for their different departments, server groups and servers. On each level, you can add one or more users with role-based privileges matching their job descriptions.
Show more Show lessCloutility is built with an API-first approach. All features and data available in the Cloutility web-portal UI can be accessed through the built-in (extensive) REST-based application programming interface (REST API). Accordingly, if you need integration with external applications (e.g. ERP, BI, web, user portals, billing systems, support desk etc.) Cloutility is ready with REST APIs for your developers.
Show more Show lessYour backup administrators can manage the backup infrastructure from a single Cloutility-instance – even when your backup/data protection servers are spread across multiple physical locations. There's even a built-in advanced management console for IBM Storage Protect which presents results in tables which can be filtered and sorted as needed.
Show more Show lessNo more waste of time and resources trying to build your own user-friendly reporting. Plug-and-play reports are available and can easily be modified to match the different requirements from all of your end-customers and end users. Each user or business unit (tenant) has access to (current and historic) reports for their own hierarchy showing alerts and usage over time and much more. Reports are available through the user interface and can as well be delivered via email at various intervals. With email reports your end users don't necessarily need to sign in to get the information they need.
Show more Show lessLet your users handle activation and scheduling of new backups or activation of S3 buckets without requiring any administrative skills. Define the process and standard settings for your end users and let them take it from there, while you can rest assured that your infrastructure remains nice and tidy.
Show more Show lessProvide efficient support for a large number of end users. You can define and tailor reports and alerts to the needs of your support team to make the most of their valuable time. You can simulate end users to reflect exactly what they see in a support session. If you have a network of resellers you can, of course, pass on the support task to the individual reseller teams for them to support their own end customers. Now this is business scalability in action.
Show more Show lessNo cloud service is complete without automation of subscription based recurring billing. The Cloutility platform has a built-in subscription based billing system that provides you with a high degree of flexibility and allows you to automate all processes around recurring billing. Billing output is available through the built-in REST API in CSV and JSON formats, or can be downloaded directly from the web-portal (or automatically sent via email). The billing output including all billing lines is plug-and-play ready every month for your invoicing system. You can even configure Cloutility to send invoices to all customers by email and additionally allow your customers to see and download historical invoices from the user interface.
Show more Show lessAuwau completes our product line, allowing us to provide our customers with a high-quality service that harmonizes and centralizes the backup systems. Auwau Cloutility software is the best way to consolidate the backup activities unifying the on-premise backup and the one in our data center.
Cloutility plays a big role for us in the effort of fulfilling the service providers’ needs in regards to end-user self-service, visibility, chargeback and automation of daily backup operation tasks. Cloutility speaks to the business of our customers and improves overall return on investment.
We’ve built a robust, cost-effective BaaS offering based on IBM Storage Protect and Cloutility solutions that gives smaller businesses in Switzerland access to enterprise-class, compliant data protection.
Cloutility from Auwau gives us exactly the software platform we need to provide our backup admins and our backup customers with secure self-service, daily reporting, billing automation and much more. Everything is integratable through an extensive REST API architecture.
Cloutility enables us to provide scalable data protection services with a setup of direct clients as well as clients through OEM branded MSPs and partners. Self-service capabilities makes happy users! The support we receive from Auwau when needed is world class - nothing less!