Many tasks occur at regular intervals, e.g.:
… all of which are time-consuming and prone to errors (especially if handled manually) while being necessary to keep your business running.
Our solution, Cloutility, has alleviated many of the challenging tasks associated with providing storage- and backup services for IT departments and MSPs for years, and chances are good that it can do the same for you.
Having the ability to organize your hierarchy of business units (resellers, customers, locations, departments, server groups, etc.) combined with automation and central management of monitoring, reporting, billing, alerting etc. across the entire hierarchy, enables you to grow your customer base without also equally increasing the effort required to run your backup-as-a-service (BaaS) business.
A core of flexible and secure multi-tenancy lets you model your real-world organizational hierarchy of business units, and assigning subscription-based contracts provides your business model with recurring automatically created billing-data following a simple initial "set and forget" operation.
Role-based self-service features lets your administrators (and optionally channel partners and even end-users) access reports online and/or via email and use various features right when they need them. This frees up valuable time for your administrators and makes end-users able to complete tasks which are important to them on their own.
At Cristie we provide an end-to-end Backup-as-a-Service suite 'CBS' to mid-size and enterprise companies. Cloutility plays a big role for us in the effort of fulfilling customer needs in regards to self-service and automation of billing, monitoring and daily backup operation tasks. Cloutility speaks to the business of our customers and improves overall return on investment.
We’ve built a robust, cost-effective BaaS offering based on IBM Storage Protect and Cloutility solutions that gives smaller businesses in Switzerland access to enterprise-class, compliant data-protection.
Cloutility plays a big role for us in the effort of fulfilling the service providers’ needs in regards to end-user self-service, visibility, chargeback and automation of daily backup operation tasks. Cloutility speaks to the business of our customers and improves overall return on investment.
Cloutility from Auwau gives us exactly the software platform we need to provide our backup admins and our backup customers with secure self-service, daily reporting, billing automation and much more. Everything can be integrated through an extensive REST API architecture.
For a long time, we searched for a software solution which could match the requirement in our organization to deliver data-protection to our departments with self-service features for our departmental users. Cloutility from Auwau was the only solution in the market which could meet our requirements.
Cloutility enables us to provide scalable data-protection services with a setup of direct clients as well as clients through OEM branded MSPs and partners. Self-service capabilities makes happy users! The support we receive from Auwau when needed is world class - nothing less!
We would love to give you a demonstration where you can get a feel for Cloutility, and where together we can determine whether it potentially fits your use-case. If it does, we can help you set up a "proof-of-concept" (POC) (either locally or using our SaaS-edition), so that you can make an informed decision before entering into a licensing agreement with us.